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China Disable Tours
Yeng Travel Guide Routes extends a warm welcome to visitors with physical disabilities. Since hosting the 2008 Summer Olympics, many China public places and tourist attractions are now accessible to wheelchair users. An increasing number of restaurants and pubs, hotels and guesthouses are equipped to accommodate disabled guests.

Everyone wants to travel. If you have disabilities, challenges, or special needs, realizing your travel dreams may feel hard, but don't let that stop you. We can help you see the most of China, and if you are adventurous enough we may be able to help you see more than you can imagine.

As Accessible Travel specialists, our tour packages create independence and ample sightseeing opportunities for all our Physically Challenged Travelers. You can find every imaginable possibility for the journey of your dreams. Our travel consultants are always happy to converse with you, so please don’t hesitate. Just select your favorite China tour or contact us about your dream!
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Useful Tips & Guide

If you have need for wheelchair access, or any medical needs, please speak with our travel consultant for any special arrangements.

Please check with your Health Insurance carrier to see if you are covered by your health policy while you are in China. If you aren't, arrange health insurance coverage for you while you are traveling, if available.

1.    If you book the hotel on your own (book with us is advisable!!!), you’d better contact the hotel by telephone to check if they have disabled rooms. Many hotels now have a website which will tell you this, but send them an email anyway, you will then have written confirmation if you get there and they try to pass you off denying knowledge that you are in a wheelchair.

2.    Ask for a disabled room on the lowest floor in case of an emergency. Lifts are often turned off in a fire.

3.    Be sure when you email the hotel about the disabled room to state your wheelchair width, and ask them to confirm their door widths. There’s no point in getting there if you can’t get through the door. Get the hotel to confirm the bathroom door widths as well.

4.    If the disabled room has a roll-in shower, ask if they have a shower wheelchair as well. If they don’t, you may have to improvise. If you have a manual chair, wrap your cusion in a bin liner, and put a bin liner over your backrest to keep it dry. You can then use your wheelchair as a showerchair, but be carefull, as soapy water on bin liners will make your chair very slippery to sit on.

5.    Warning - You must only try showering in your wheelchair as a last resort and at your own risk, and never attempt this in an electric powered chair for risk of damaging the circuits in your chair and/or getting an electric shock.

6.    Ask the hotel what the check in and checkout times are. If your plane doesn’t take off until 22.00hrs, but check out time is 10.00hrs, see if you can get an extension on your room. At least then you can freshen up, or have a lay down before your journey.

7.    If you book your hotel directly by telephone, email the hotel and ask them to confirm your booking by sending you a booking confirmation reference code. This will be evidence of your booking when you get there, just in case for some reason the hotel denies a booking was made, it can happen.

1.    Book your flight ticket in advance.

2.    Warning - not all airline companies are equal when it comes to the disabled traveler. Search the internet for customer reviews and airline lifting policies before you book with an airline. The reason we say this, is because if you need lifting into your plane seat, not all airlines are prepared to do this.

3.    Try to book a seat with extra leg room, behind the bulkhead, as it makes transferring/lifting into your seat alot easier.

4.    Check with the airline (for the China domestic flight, you and ask our travel consultants) to see if they have pre-flight boarding. This will mean you get on the plane before everyone else, and not be caught up in the mad rush for seats and overhead baggage space.

5.    Take your cushion on the plane to sit on, if you are on an international flight of long duration, the last thing you want is a pressure sore.

6.    Sometimes on international flights you may be able to get an upgrade on your flight. You will have to be first in the queue at check-in though, so get there early. An upgrade is when the airline have not filled all the seats in first class, or business class, and if you are lucky, they will let you sit there instead of economy class.

7.    if you have to sit in a normal seat on the plane, try to book a window seat. Once you are seated you will not be getting up, and if someone next to you wants to get up and you are in an isle seat, they may have to climb over you to get out!. On a 7 hour journey, this can be a real pain! Also, the window will give you something to lean against if you wish to sleep, and something for you to brace yourself against when the plane brakes during landing.

8.    If you use a fold up manual wheelchair you can request that it be stowed in the on board coat closet. (NOTE: There is only room for one wheelchair and the service is available on a first come first serve basis, so you should arrive early to make your request.  Plus not all planes have a coat closet).

9.    If you need assistance transferring to the plane seat, take responsibility for yourself and tell the staff how to help you or pick you up, etc. Yes, they should be trained, but you are always safer not assuming anything.

10.    Before the aircraft leaves the ground - ask the airline attendant to please make sure your wheelchair was loaded in the aircraft. If you make a connecting flight - also ask that your wheelchair made the same change.

11.    Tell the airline personnel that you would like to have your wheelchair brought to the gate after you reach your destination. If you are connecting to another flight, there may not be enough time, but if there is more than a few hours, you will be much more comfortable in your own wheelchair.

12.    TWO MORE TIPS - If you have a fear of flying - try taking a tape-player and your favorite tapes. This will take your mind off the flying and may help you sleep through it. Before you know it - you will be landing and ready to go. Also, it gets a little cool on the aircraft - dress warm and if you are going to a warm destination - just pack a cotton shirt in your "Emergency Bag" for when you arrive.

13.    Before landing remind the flight attendant that you will need your equipment brought to the gate so they can radio ahead to make the arrangements. This can help speed things up.

14.    If you are traveling with a scooter or power chair make sure you arrange for transportation that will be able to accommodate your equipment upon arrival.

In view of the Chinese train condition (such as toilet, aisle, and space, etc.), we don’t recommend the disabled tourists travel by train in China.

Medication & Mobility
1.    Some airlines will require a “fit to travel certificate” from your doctor, and a letter to say you are taking specific drugs. The letter from your doctor may come in handy if you are stopped by customs as well if you are on powerful medication.

2.    Make sure you have travel insurance, and shop around for the best price. Also read the small print, and if in doubt, check with the insurance company before you sign with them that they will cover you for your condition. Check your home insurance will cover your wheelchair as a separate item if taken on holiday.

3.    Two weeks before you travel, make sure you have all your medical supplies you will need, and take extra supplies for unforeseen circumstances.

4.    Make sure your wheelchair has had a good service, and that you have a puncture kit with you. If you are going to an area which has a lot of nightlife, it may be worthwhile fitting puncture proof tire s to your chair. Clubs and nightlife always means there will be broken glass on the paths!

5.    Make sure you take a spare pair of pushing gloves with you, you would be surprised how quickly they wear out with all that extra pushing.

6.    Double check with the airline that they will allow a battery operated wheelchair in their plane hold. Some airlines do not allow certain batteries in their planes due to leakage.

7.    Check to see if the transfer bus from the airport to the hotel has a wheelchair lift, if not, you may need to organize a taxi.

8.    When packing your bags, be sure to put two days of medication and bowel/bladder care packs in your hand luggage. If your cases go missing, you will at least have some supplies until you can get your cases back, or find a pharmacy.

9.    Take a doctor's note and phone number. Travel with a statement from your doctor, preferably on letterhead, covering your condition, medications, potential complications, special needs and other pertinent information. Be sure you have a number where your doctor (or another medical professional) can be reached in an emergency situation at any hour of the day.

10.    If you use a catheter, always pack a replacement in your hand luggage, as well as a night bag. You may need to empty your legbag on the plane, and a nightbag is the easiest method.

11.    Remember to pack some imodium or other anti-diarrhea tablets. Hopefully you will not need them, but it’s better to be safe. Also, only drink bottled fluids, never drink tap water. Make sure food is ok to eat when on holiday, if in doubt, leave it. If you get an upset stomach it can put you in bed for two or three days, so you get diarrhea, get a doctor immediately to give you something to stop it, and remember to drink plenty of bottled water to avoid dehydration.

12.    Remember to pack your suncream as you may not feel yourself burning in hot conditions. Sunstroke and heatstroke are the most common forms of illness when traveling to a hot destination. If you do get too hot, apply an icepack to the back of the neck, and drink plenty of cold fluids. Also remember to eat regularly, it helps your body cope with the heat better.

13.    If you are going to a cold destination, be sure to wear thermal socks, frostbite is a very real possibility in someone with a spinal cord injury due to lack of sensation and bloodflow in the 14. legs and feet. Drink plenty of hot fluids, and eat hot meals on a regular basis to help your body maintain it’s temperature.

1.    Put a photo copy of the front and back of your credit cards in the safe in your room – the phone number for each is listed on the backs so you can report it lost or stolen. (Only the cardholder can make that call).

2.    Carry the phone number and policy information of your travel insurance company with you at all times. If you have an accident or need travel assistance you’ll have the numbers on you so you can get help from them or in China. Your next-of-kin contact information goes in the safe, too.

3.    Do you go on handicap cruises with a group? Have their cell phone numbers in your wallet so you can find them if you become separated.